Fortunately, the L.A. Department of Water and Power has come a long way in the last 20 years. For a time, says McQuilken, managers balked at the idea that conservation and recycling could replace the Mono Basin losses. But since then, the utility has become one of the country’s most progressive. Take water conservation. Simple measures like encouraging customers to rip out lawns and install low-flow toilets have made a stunning difference. Despite the addition of a million residents, Los Angeles uses less water today than it did nearly half a century ago. (emphasis added)